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The United States Post Office - costing lives one mistake at a time

Posted 2/24/2014 10:30am by Monique Russ.

 

I’m mad, really mad. My husband, Ben, and I are very upset and unbelievably disappointed in our postal system.  

Over a month ago we ordered nearly 60 heritage breed egg laying chicks to add to our existing flock. The chicks hatched Wednesday morning, and were supposed to arrive no later than Friday morning. On Friday morning when the Gold Bar Post Office didn’t call us at 5:30am like they usually do when our chicks arrive we thought it was a little weird. Ben went down to the P.O. around 6:30am, but they hadn’t received any chicks yet, however, it was possible they could be on another incoming truck which was due to arrive by Noon. By 3pm we still hadn’t received our chicks, so Ben called the Post Office; no chicks, and no more shipments expected.  

Saturday morning around 11am we got a call from the Gold Bar Post Office saying that our chicks had just arrived at the Snohomish Post Office (which is over 20 miles away from us) and we needed to pick them up at the Monroe Post Office. (Normally Gold Bar P.O. drives to Snohomish P.O. to pick them up because Snohomish won’t deliver them to Gold Bar, but because it was a Saturday they didn’t have anyone available to pick them up. Instead, Monroe P.O. transported them to their own facility where we picked them up. It’s a convoluted and ridiculous process.) We drove there as fast as we could, but knowing that chicks can’t survive a trip that long we expected the worst.  

So, here’s a quick lesson on baby chicks and the shipping process…Just before a chick completely hatches it absorbs the yolk in the egg, and it can survive for 3 days on the yolk alone. They don't have to have food or water within the first 72 hours which makes it possible for hatcheries to be able to ship live chicks. To combat cold weather conditions a certain number of chicks must be shipped together in order to provide enough heat to ensure their survival. Without enough chicks to keep each other warm they develop hypothermia and die. If too many chicks start dying during shipment the remaining chicks' ability to maintain adequate body heat is drastically affected which results in more deaths. By Saturday the chicks we ordered were already 4 days old, so they were long past the shipping “window of opportunity.”  

When we walked into the Monroe Post Office we could hear some chirping, but it was faint and far quieter than it should have been. Ben and I already knew the odds of these chicks surviving were remote, and sure enough when we peeked into the box we saw numerous dead chicks. Naturally I got mad and I lost my cool. (I didn’t yell at anyone – it wasn’t their fault – but I was livid with the way these chicks had been handled.) Some guy overheard me and said “what’s the shelf life on those things?” The shelf life? Are you kidding me?! These aren’t canned goods people! These are live animals; living, breathing, fluffy balls of cuteness who are helplessly dependent on human care without their mothers. Dumbass!  

We got in the car, cranked the heat, and Ben raced us home. These poor baby birds were ice cold, so I forced some heat into their box by manipulating the cars heater vents. If a chick is too cold or suffering from hypothermia its digestive system shuts down, and its instincts to eat and drink are suppressed. (Most chicks actually die from dehydration and starvation which is a direct result of decreased body temperature.) So as soon as we got into the house we put them under heat lamps and then started giving them a water based electrolyte/vitamin solution and boiled egg yolks. This will seem controversial to some, but giving a chick a hard boiled yolk is the best and fastest way to save a baby. A yolk has all the proper nutrition that a chick needs to survive (which is why they can survive their first 3 days without food and water), and because it’s soft, easily digestible, and palatable chicks will readily consume it. It gives them an energy boost, triggers hunger, and gets them to eat the chick feed much faster.  

We spent the day trying to save as many birds as we could; the stronger ones ate the egg and drank the water on their own but most needed help. About 10 of the birds were dead when we picked them up at the post office Saturday morning, and many more have died in the last couple of days. It’s been a valiant effort on our part, but as of this morning only about a dozen babies are still hanging on. Out of nearly 60 chicks only about 12 survived this catastrophe. I can’t tell you how sad and frustrated we both are. It's awful to watch animals die despite your best efforts to save them and knowing there's nothing more you can do for them doesn't make it easier.  

The really sad part is that it’s not uncommon for entire shipments of chicks to die in transit or shortly after arrival. It’s so common in fact that the hatcheries don’t even need photo’s to file a claim. Most of these deaths are attributed to someone making a “mistake” – a tragic mistake that costs innocent animals their lives. Chicks can be very annoying in a post office because they chirp loudly, and when people get tired of hearing them it’s common practice to put them in a broom closet or office where they get forgotten about.

In our case the birds were last scanned in St. Paul, MN Wednesday night, so they were either left unattended in St. Paul or at the Seattle distribution center. There’s no electronic record after the St. Paul scan, so they’re not exactly sure where the “mistake” occurred. I can’t help but wonder if postal employees would take the shipment of live animals more seriously if they were cute kittens or puppies. Regardless, this was tragic, senseless, beyond heartbreaking, and it could have all been avoided if someone would have done their job right and followed proper protocols.  

At least we were able to save some of them, but the whole experience has just proven how broken the mail system really is. Until we can afford to buy more incubators and master the art of hatching our own chicks we are forced to buy from hatcheries, and the danger of losing chicks in shipment is a threat our farm will continue to face. In the 3-4 years that we’ve been ordering chicks this is the first time we’ve ever experienced this type of loss, and hopefully it will be our last. Unfortunately, yesterday we heard that several other people have been experiencing the same situation we just went through.

Our end goal has always been to hatch our own chicks; some via an incubator and some the good old fashioned way - raised by momma herself. Unfortunately, not all hens have a deep desire to sit on a clutch of eggs. In the last year we’ve purchased two incubators, increased our parent stock, and started hatching some of our own chicks. It’ll likely be a few years, but we can’t wait for the day when we can say that all chicks we raised were born on our farm. In the meantime, these rugged, tough, and strong little girls who survived the odds will be given lots of love and they'll go on to live happy, healthy lives.

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